Delivery & Return
Delivery Options Overview
We at "Buy Now" are committed to providing you with a seamless and convenient shopping experience. Here's an overview of our delivery and return options:
Delivery Options:
Nationwide Delivery:
* We deliver to all districts and upazilas across Bangladesh.
* We partner with reliable courier services to ensure your orders reach you safely and on time.
Delivery Time:
* Delivery times may vary depending on your location and product availability.
* Generally, deliveries within Dhaka Metropolitan Area take [e.g., 1-3 business days].
* Deliveries outside Dhaka may take [e.g., 2-7 business days].
* We provide estimated delivery times during the checkout process.
Delivery Charges:
* Delivery charges are calculated based on your location and the weight/size of your order.
* We offer [e.g., flat-rate delivery, free delivery for orders above a certain amount].
* Delivery charges will be clearly displayed during checkout.
Cash on Delivery (COD):
* We offer Cash on Delivery (COD) for most locations in Bangladesh.
* This allows you to pay for your order when it is delivered to your doorstep.
* Please note that some remote areas may not have COD available.
Delivery Tracking:
* Once your order is shipped, you will receive a tracking number via [e.g., SMS, email].
* You can use this tracking number to track the status of your delivery on the courier service's website.
1. Order the Product.
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Receive Your Order at Your Doorstep Or from the Currier hub.
Exchange or Return of Goods
Return & Exchange Policy:
Return Period:
* You can return products if you like upon receiving provided that you have to pay the delivery charge.
Eligible Items:
* To be eligible for a return or exchange, items must be:
* Unused and in their original condition.
* In their original packaging with all tags and labels intact.
* Accompanied by the original invoice.
* Certain items, such as [e.g. electronic items], must be checked in front of the delivery man & if there's any problem with the product you can return it. otherwise once the delivery man has left we won't allow any return request.
Reasons for Return/Exchange:
* Damaged or defective products.
* Incorrect items received.
* Change of mind (subject to eligibility).
Return/Exchange Process:
* Contact our customer support team at [e.g., phone number, email address] to initiate a return or exchange.
* Provide your order number and the reason for the return/exchange.
* Our team will guide you through the return/exchange process, including providing you with a return address.
* You may be responsible for the return shipping costs, unless the return is due to our error.
* Refunds:
* Refunds will be processed once we receive and inspect the returned item.
* Refunds will be issued to the original payment method.
* Refund processing times may vary depending on your bank or payment provider.
* Exchanges:
* Exchanges are subject to product availability.
* If the desired exchange item is not available, we will offer a refund or a suitable alternative.
Customer Support:
* For any questions or concerns regarding delivery or returns, please contact our customer support team:
* Phone: [Your Phone Number]
* Email: [Your Email Address]
